Refund Policy
At Natsar, we are committed to delivering quality and value in our products and services. We understand the importance of customer satisfaction, and if our offerings don't meet your expectations, we're here to make it right.
Digital Downloads
Customers can request a 100% refund on digital downloadable products within 14 days of purchase, provided the product has not been downloaded.
On-Demand Video Courses
A full refund is available within 14 days of purchase under the following conditions:
No associated digital resources have been downloaded.
Less than 50% of the course content has been viewed.
Refund Process
To initiate a refund, please submit this refund request form. Ensure your request is made within the 14-day window from the purchase date. Once approved, refunds are typically processed within 3-5 business days, though the exact timing may vary based on your payment method and bank.
For any further queries or assistance, please reach out to our support team at [email protected].