REFUND POLICY | On-demand courses
At Natsar, we want you to be completely happy with our courses and we think that you will be. But, if you don’t find a course meets your expectations, we do offer refunds in accordance with our policy.
Our refund policy for on-demand courses is as follows:
- After purchase of the course, a refund request must be made within seven (7) days.
- A refund will only be issued if the student is less than 50% through the course. If more than 50% of the course has been accessed, a refund will not be issued.
- The student must not have downloaded any of the resources available in the courses prior to requesting a refund (e.g., templates, policies, MP3 files, etc.).
- If all of the above are met, Natsar will issue a full refund of the course cost.
refund policy | downloadable resources
Due to the nature of our downloadable resources and intellectual property, Natsar does not offer a refund for the purchase of downloadable materials including but not limited to our policies, plans, forms, templates, and checklists.